The yoghurt deterioration customer obtains 10 times of compensation to compensate to guarantee the quality during this period
Yoghurt, still in quality guarantee period, but surface float get up one green hair, trade company claim it is improper to refuse to compensate for customer to keep. On the 18th, mediate through administration for industry and commerce, the customer obtains 10 times of cash to compensate.
Live in the intersection of cloud and the intersection of small stream and the intersection of citizen and Mr. Zhang of Residential Area reflect 11 day, when the underground supermarket of Zhongshan Road Parkson commercial building does shopping he according to house, have bought a strawberry yoghurt of the big fruits of 3 boxes of Bright brand. It is March 29 on date of production of 3 boxes of yoghurt, it is 24 days quality guarantee period. After Mr. Zhang's parents classify articles briefly, put the refrigerator to refrigerate. In the morning of the 13th, Mr. Zhang takes out a box to drink from the refrigerator, opens tin wrapper, see on aluminium foil, cover with the green hair of about 1 to 2 millimetres on the surface of yoghurt, and can smell a stream of pungent smell. But other two box yoghurt has not found this kind of situation. "Having reached Qingdao Branch through the customer service connection in Beijing, we reflect after the question, staff members have gone to my home to take a picture to collect evidence, think that results from the reason that I enter bacteria when the normal atmospheric temperature is preserved, it is not their question. " Mr. Zhang queries, if his storage way has gone wrong, why other two box milk does not have question?
In the afternoon, the reporter telegraphs milk Qingdao Branch of the brightness, responsible manager Xu tells reporters, the customer has done the telephonograph when complaining. Because after buying back the yoghurt, there is a period of time kept at room temperature, suspect it is Mr. Zhang's too long time to put the yoghurt at room temperature. "The yoghurt that Mr. Zhang buys, it is 2 degree to 6 degree to store the temperature. According to the national safety standard, the yoghurt is not the aseptic production, if it is higher than 6 degrees to store the temperature, the bacterium has living space, do not exclude from having possibility that the bacterium enters packaging, there is no bacterium to enter in other two boxes of milk. " Manager Xu claims, the company has been handling this actively. But she has not shown the telephonograph with Mr. Zhang to the reporter.
At 3 o'clock in the afternoon, the industrial and commercial administrative bureau of Zhongshan Road comes to Mr. Zhang's home together with the staff members of Parkson commercial building, milk Qingdao Branch of brightness. The personnel of milk company of the brightness have apologized to Mr. Zhang, chief of institute Zhao Bo of the industrial and commercial administrative bureau of Zhongshan Road introduces, can't tell the concrete time preserved at room temperature of yoghurt because of both sides, the responsibility side is unable to judge. But because the yoghurt is the question appearing in the state that not sealed off, order the milk company of the brightness to give Mr. Zhang 10 times of cash to compensate.
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