19 great directors in Beijing work as a patient realize: Do not ask the relation to be difficult to see the doctor

19 great directors in Beijing work as a patient realize: Do not ask the relation to be difficult to see the doctor
Summary: 19 great directors in Beijing work as a patient realize: Do not ask the relation to be difficult to see the doctor"Thought that went through numerous hardships in the hospital for so much years by oneself, is very familiar with procedure, business of the hospital,etc.. This time as one day patient, disease will hold the relation, has not looked for acquaintances, has just realized how difficultly the patient diagnoses the illness! " Yesterday, the presidents of 19 large hospitals in the capital got together, experienced " worked as a patient for one day " exchanging oneself And then experience.The department like maze is distributed, the instruction not very clear is annotated, let these think " the door is clear " to the hospital President one o'clock too criminal muddled. Experience alternately among the every hospital this time, Beijing set up loyal director Zhang ZhaoGuang choose house in the national famous hospital specially. What made him gloomy is, this hospital, insisted on not finding the registration office after transferring to quite a while early in the morning. The leadership of the guiding doctor of the foundation has found the registration office in a simple and easy canopy with great difficulty, until scene of a sea of people give a start at the moment, though he difficult to hear of, do sufficient psychological preparation too to some extent to the registered letter of hospital already before this. President Zhang mean the intersection of endocrine and number that hang, for a long time, he has to choose to experience dept. of orthopedics. Waiting to bring the inquiries test for six or seven minutes of more than two hours, and the supersound checks that made an appointment after one week.Register the difficult, time of waiting long, check the time of making an appointment long, the time of going to a doctor is short, also the general feeling after presidents experience. Seeing a disease should arrange team 4 times at least, registers, takes medicines, pays fee 3 times, have two three leave, come really still hour from beginning to end, time that can see the doctor really about ten come on minute only. Director of Beijing Huilongguan Yang FuDe, when the section hospital of a the first, second and third nips the table to count when goes to a doctor, line up to register from him and share for 405 minutes to leave the hospital, but is mostly waiting definitely, really only see the doctor for 20 minutes, only accounts for 4.9% of course of going to a doctor entirely in the time to diagnose the illness.In addition it is difficult for hospital to park and the intersection of attitude and indifference, doctor and nurse work overloadingly let special " the patient " these too Have deep feelings. There is personal understanding, the presidents begin to review the visit procedure of the own hospital, and taken out the method of rectification and improvement. Beijing Gynecological and Obstetric Hospital coordinates with the unit concerned, opens near Chaoyang gymnasium as the parking area for the patient, and run the school for pregnant women with time that the pregnant woman waited; God Temple Hospital lengthens consulting hour, shortens reservation time when checks such as CT, nuclear magnetism; The Traditional Chinese hospital of Beijing can't require experts because the reason of having a meeting etc. is absent from the clinic without authorization, and it is on net and reserving by phone and registering to pursue. Some presidents still propose making the policy, some operation that encourage the experts of the large hospital and enter the community more, serve patient.The side of chief of Beijing Municipal Health Bureau comes to Great Britain and tells reporters, it is a profound social concern to be difficult to diagnose the illness, it is incongruous that it was health care developing and social whole development that was reflected. "Require the president as one day patient, the purpose is to let them find the deficiency in managing by oneself in the experience, and through improving procedure and service, make the patient more satisfied. "News editorialRealize because of experiencingThe directors are in one day the patient's experience, is a kind of valuable experience of working well. It is believed that the reason realized because of personally experiencing is more vivid, more deep, have inspiring and directive significance even more. Just as the saying one, " you never know how hard a task is until you have done it yourself " . And think deeply in so-called replacement, it is very difficult to accomplish on the premise of never really physical and psychological replacement. That's why that is taken as the leader, policymaker, persons who command, will come to first line personally, attend by ground floor in person,it want even more it experience personally it kiss as reason.As expected, the presidents have such some " go through numerous hardships " ,Some pointed ones appear " The prescription " ,Such as use instead, circulate parking area patient serve, go on, divide, flow here, shorten the time of waiting to patient for drive by oneself, and lay the carpet and reduce children's unexpected injury,etc.. Although the measure is small, all the improvement thinking about the patient. Want to know the flavour of the pear, need to taste personally; Want to find out about the patient's difficulty, once as him patient. There are such working attitude and spirit, there is difficult problem that something can not be solved.No matter what kind of work you are engaged in, no matter in which trade or post you serve social groups, this kind do one serivce object, or replacement experience and think vividly, all very valuable and the meaning, it is estimable too. It is better to say that this is a kind of cordial and close cultural and educational care than to say that this is a kind of working spirit of putting oneself in the place of another. Is not this exactly a speciality that the service industries need? (reporter Li XueMei)With the enhancement of health consciousness, people pay more and more attention to with the life closely bound up health problem, such as the food security, medical treatment is ensured, medical information,etc., healthy life should be from understanding information begins!More excellent health information please enter:News channel
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