Tuesday, September 3, 2013

There is one to solve the route doctors and patients' dispute

There is one to solve the route doctors and patients' dispute
In recent years, doctors and patients' dispute shows a tendency to rise year by year. To the distrust of hospital and health authority, make a lot of doctors and patients' dispute difficult in order to be solved within short time because of the patient, cause doctors and patients' disputes to accumulate in a large amount, the relationship between doctors and patients is in tense state. " some disputes of public hospital are compensated for ' bale ' and given to the insurance company " ,Yesterday, Nanjing Municipal Health Bureau announced, the medical dispute would introduce the third party, the city owned public hospital of the whole city would participate in and force medical responsibility to be dangerous, the whole city popularizes doctors and patients' dispute people's mediation committee at the same time. By " the third party " Mediate, and then by " the third party " The insurance company settles a claim.
The people mediate in the pilot district, the dispute drops
It is introduced, doctors and patients' dispute people's mediation committee is non-governmental mass autonomy organizations that mediates property, belong to the third party beyond hospital and patient, have stronger neutrality. Mediate to personnel and familiar with medical laws and regulations and personnel who mediate business and served as, use the people to mediate the way, adjust the place and dissolve the dispute.
The expert tells reporters, that is to say, if the medical dispute happens, both sides have a channel solved. The medical dispute appeared in the past, first, both sides consulted, but the shortcoming is apt to appear " medicine makes a noise " ; Second, ask for the malpractice to appraise, but is got involved by health authorities, suffered from and then think that there is " the father and son protect " It dislikes; Third, litigate, but time is long, with high costs. Mediate the mechanism, can already free the hospital from out the contradiction after introducing the third party that the people mediated, also safeguarded patient's interests.
Nanjing each district establish one the intersection of doctors and patients and dispute transfer committee can, made up of respects such as the bureau of justice, leader with specific duties of health bureau, two grades of deputies to the People's Congress, medical laws in the urban area,etc. professional personage, there are full-time mediator and part-time mediator. This is independent of hospital, patient " The third party " ,It is apt to make the trust of both sides. After hospital and patient mediate, succeed in, if the hospital needs compensating, the insurance company will settle a claim.
It is introduced, the drum block has been since pilot project of last April, accept 169 doctors and patients' disputes together, mediate 155 successfully, it is up to 91.7% to mediate success rate. And Qin the Huaihe River, in two pilot districts of Gaochun, in the second quarter of this year, county's court accepts the case number of doctors and patients' dispute, have dropped by 40%-60% compared with the same period last year.
Vice President of Nanjing first hospital Liu Jun tells reporters, this institute is regarded as the pilot project, according to trying the situation, medical dispute conflict is so violent as to really drop. Once there were case together, the patient had illness coming on and sent before dawn to the emergency call centre of the first hospital, patient's already dead sign, has still organized rescuing actively in the emergency call centre of the hospital when get to the courtyard, even assemble in the courtyard the relevant expert puts in place and participates in, through the rescue of more than two hours, can't retrieve the patient's life either. After relatives finish the funeral arrangements, under the instigating of the so-called relatives and friends, lead " demanding the statement " from several burly chaps to the hospital ,Reception personnel and medical expert in the medical matters place explain to relative repeatedly: The patient has already died when reached the hospital, the doctor fulfils one's duty to rescue for him, the medical course accords with the medical norm. But the patient family members do not accept appraise the malpractice the hospital explain as well as. Finally, under the positive intervention of the staff members of people's mediation committee of Qin the Huaihe River district, stand on the position of the third party explaining and explaining, make patient relatives' understanding, have given up the unreasonable requirement. In one year last year, the doctors and patients dispute 60% taking place was dealt with by hospital, 40% were assisted to deal with by the people's mediation committee.
The claims settlement insurance company of the insurance pays the bill, the patient is steady and sure in the heart
Yesterday, chief of Nanjing Municipal Health Bureau Chen TianMing introduced, the city owned public hospital of the whole city pursued the medical liability insurance in an all-round way, this is a kind of compulsory insurance, must participate in, encourage private, foreign capitals and social medical organization to participate in at the same time. The premium which the hospital pays is charged to the cost of medical organization according to the regulation, prop up from the rank center of the business income, can't improve the expenses standard and increase the patient to bear because of participating in the medical liability insurance.
The medical liability insurance of Nanjing area includes: First, mainly dangerous, must protect the project, includes and cause economic compensation liability insurance and place liability insurance of the medical organization that should be undertaken by the assured by the fact that the malpractice, medical mistake and medical treatment happen in surprise; Second, accessory risk, namely available project, includesing the medical worker has liability insurance and legal infectious disease liability insurance injured. The expert tells reporters, the public hospital pays the premium to the insurance company every year, once the medical dispute appears, need the hospital to compensate, will be settled a claim by the insurance company.
The expert tells reporters, this is a kind of new compensation mechanism, and the compensation standard of the medical dispute of the norm of paying the mechanism with the third party, though is the stage wading across the stream by feeling the way, for patient, hospital and doctor, have improved the ability of the medical risk of the defence.
The expert tells reporters, look from last April to pilot situation now, it can even be up to nearly 200,000 to compensate at most. However, not all disputes appear by the insurance company, need confirming according to insurance company and insurance policy of the hospital.
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