Five measures offer more facilities for the fact that the patient seek medical advice
Should accomplish to settle account while leaving hospital " Have not stopped for the whole year "
Encourage telling a patient inspection results with the telephone, network, message
Encourage medical worker's countryside when the volunteer enters the community
It is reported (reporter Liu Ping'an) The medical organization organizes the medical worker to launch the voluntary service without needing to alter the practising place, the patient leaves hospital for waiting time without exceeding 10 minutes A few days ago, Ministry of Public Health sent the documents and proposed 5 concrete measures of the medical care of medical organization of further improvement, meet the different levels patient's medical care demand.
Explore actively " The voluntary service is in the hospital " Formal with new for content. Ministry of Public Health requires all parts to organize medical workers in the capacity of volunteer, deepen community, countryside especially flow the intersection of population concentration and field so and organization of recovering, supporting parents etc. that life work, launch voluntary services such as public health, medical care and health education,etc., make the people experience conscientiously the medical organization improves the actual effect of the service. The medical organization organizes the medical worker to launch the voluntary service without needing to alter the practising place.
Launch the clinic of making an appointment actively and open clinic in the whole year. Medical care form of encouraging the hospital to launch the clinic of time delay, examine at night etc., the conditional medical organization can pass the mode of the consultation center, offer service of making a diagnosis in multi-disciplinary, multi-specialized synthesis for the patient, reduce patient registering, number of times and time of lining up, waiting.
Pursue " make a diagnosis first, and then settle account " actively and reliably Mode. While respecting it is used to that it is paid that a patient makes a diagnosis, offer to patient and " make a diagnosis first, and then settle account " Serve, the number of times that patients line up that reduce, help the patient go to a doctor. As to the thing that hash is critical patient take according to " Treat and cure, and then payment first" Principle carry out.
Improving and is admitted to hospitalled, leaves hospital to serve. Should go through, leave hospital, close procedure for patient immediately workday and festivals or holidays; The amount of money of settlement should be accurate, errorless to leave hospital, the money account agrees; The inpatient area should create the condition and offer service of making an appointment and leaving hospital and settling account for the patient actively; The patient leaves hospital for waiting time without exceeding 10 minutes, strive to accomplish zero and wait, the conditional hospital can leave hospital and settling account by patient's bed.
Offer convenient and swift inspection result inquiry service. As to the thing that can not provide and check checking the project of the report at that time, the conditional medical organization could tell to a patient in the way that the telephone, network inquire with the short information of cell phone, can also offer service of posting and checking report,etc. for the patient. When inquiry service offers the inspection to fruit in the medical organization, should guarantee the accuracy of information, respect patient's right of privacy.
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